Return Policy

Thank you for shopping at Sword in the Stone!

We want to ensure that your shopping experience with us is as enjoyable
as possible.

Please review our return policy carefully to understand the terms and
conditions for returning products.

General Return Guidelines

1. All returns must be requested and processed within 15 days from the date
   of purchase with the original purchase receipt. No exceptions..
2. Products must be returned completely sealed and unused, with all
   original packaging and tags intact.
3. Returns will only be issued in the form of a Sword in the Stone gift
   card. We do not offer cash refunds or refunds to the original payment
   method.
4. The following items are not eligible for return:
   • Collectible card games (including trading card games)
   • Concessions (food, snacks, beverages, etc.)
   • Clearance items

Event Tickets

1. Event tickets are refundable up to 72 hours before the day of the event.
2. To request a refund for event tickets, please contact our customer
   service team at least 72 hours before the event’s scheduled start time.
3. Refunds for event tickets will be issued in the form of a Sword in the
   Stone gift card.
4. After the 72-hour window, event tickets are non-refundable.

Clearance Items

1. Clearance items are sold as-is and are not eligible for return or
   exchange unless they are damaged or defective upon receipt.
2. If you receive a damaged or defective clearance item, please contact our
   customer service team within 15 days of purchase to request a return or
   exchange.

Return Process

1. To initiate a return, please visit our store in person and bring the
   original receipt or proof of purchase.
2. Our staff will inspect the returned product to ensure it meets the
   return criteria outlined above.
3. If the return is approved, a Sword in the Stone gift card will be issued
   for the value of the returned item(s).

Additional Notes

• Returns can only be processed in-store and not online.
• Please retain your gift card as proof of store credit for any future
  purchases.

We value your patronage and are committed to providing you with quality
products and exceptional service. If you have any questions or concerns
regarding our return policy, please don’t hesitate to contact our
customer service team.

Thank you for choosing Sword in the Stone for your shopping needs. We
look forward to serving you again in the future!